Terms of Use

Effective Date: July 1, 2025


By accessing or using Bookstores.com ("we," "our," or "us"), including purchasing or selling books, you agree to the following Terms of Use. Please read them carefully. If you do not agree, you may not use our site or services.

  1. Account Registration

    To use certain services, you must create a Bookstores.com account:

    • Visit https://sell.bookstores.com/account/create.aspx
    • Enter your contact, billing, and shipping information
    • Click "Create Account" to finalize

    You are responsible for maintaining the security of your login credentials and for all activity under your account. Each household or business is limited to one account. We reserve the right to refuse service to anyone.

  2. Buyback and Purchase Transactions

    By placing an order with Bookstores.com, you agree to our separate Buyback and Purchase policies, which are incorporated by reference.

    Buybacks:

    • Quotes are valid for 5 days; books must be shipped within 5 days
    • Orders not shipped within 14 days may be voided
    • Prepaid shipping labels are provided upon order completion
    • Bookstores.com reserves the right to adjust or cancel payments for books not matching the original quote (condition, ISBN, edition)
    • We do not accept certain types of books, including international editions, instructor copies, counterfeit items, damaged books, heavily marked workbooks, or books missing key components (e.g., CDs, access codes)
    • Books we deem suspicious or commonly counterfeited may be submitted to the publisher for verification. If the publisher confirms the book is counterfeit, it will be retained and no payment will be issued. This process may take up to 1–3 months.

    Purchases:

    • Orders are not binding until accepted and payment is received
    • Bookstores.com reserves the right to cancel orders due to availability or pricing errors
    • We do not ship internationally
  3. Returns and Refunds

    Customers must obtain a Return Merchandise Authorization (RMA) number within the return period:

    • RMA requests must be submitted online
    • Returns must be shipped within 15 days of RMA issuance
    • Returns must be complete and in resaleable condition
    • Original shipping charges are non-refundable
    • A 15% restocking fee may apply

    For full details, refer to our Return Policy page.

  4. Payments

    Accepted payment methods include credit card, PayPal, Venmo, or check (for buybacks). For buyback orders:

    • Payment is issued 1–2 business days after your order is processed
    • Checks must be cashed within 90 days
    • Payment method cannot be changed after submission

    Past-due amounts may incur a 1.5% monthly interest fee or the maximum allowed by law.

  5. Shipping and Risk of Loss

    Title and risk of loss transfer to the customer upon delivery to the carrier. Bookstores.com is not liable for delays caused by shipping carriers or events outside our control (e.g., weather, strikes, natural disasters).

  6. Warranties and Disclaimers

    We are a distributor, not a manufacturer. All products are sold “as-is.” We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. We do not guarantee uninterrupted or error-free site operation.

  7. Limitation of Liability

    Our maximum liability for any claim relating to a product or service is the purchase price paid. We are not liable for indirect, incidental, or consequential damages, including loss of business, delay, or reputational harm.

  8. Dispute Resolution and Arbitration

    All disputes must be resolved through binding arbitration, governed by the Federal Arbitration Act and conducted by the American Arbitration Association (AAA). You may only bring claims on an individual basis. Class actions and jury trials are waived. For arbitration filing details, see www.adr.org.

    If the value of your claim is $2,500 or less, we will cover AAA fees upon request. If your claim is deemed frivolous, you may be responsible for costs.

  9. Governing Law

    These Terms are governed by the laws of the State of Ohio and applicable federal law. You agree to bring any legal action within one year of the relevant transaction.

  10. Severability and Waiver

    If any part of these Terms is found to be invalid or unenforceable, the remaining sections remain in full effect. Failure to enforce any right does not waive that right.

  11. Entire Agreement

    These Terms, along with our invoice and referenced policies, constitute the entire agreement between you and Bookstores.com. They supersede all prior communications and agreements.

Questions? Please contact us at support@bookstores.com