By entering into the rental agreement, you are agreeing to rent the items at the price listed for a stated amount of time and return the items before the due date posted. The due date is the final day that your rental can be marked as in transit without incurring an automatic extension fee. If an item is not postmarked by the due date, you will be charged 125% of list price + tax less the rental deposit paid.
Returning a rental order for refund
By entering into the rental agreement, you are agreeing to rent the items at the price listed for a stated amount of time and return the items before the due date posted. The due date is the final day that your rental can be marked as in transit without incurring an automatic extension fee. If an item is not postmarked by the due date and/or received in usable condition, you will be charged 125% of list price + tax less the rental fee paid.
If you receive an incorrect item or damaged product due to our error, please
contact customer care and return the item within 14 days of delivery.
Packages postmarked after the 14-day return window will not receive a refund nor
be returned.
* Please note, this is different than returning your rental at the end of the rental
period. Items returned within 14 days of delivery are for a refund. Items returned
at the end of the rental period are not refunded.
Book condition
Bookstores.com guarantees the condition of all books rented and sold. Because
of our high standards, we require that highlighting, writing, or note taking in
your books be very limited.
Items received with heavy markings/writing or in otherwise damaged condition will
incur additional charges. Other damages include but are not limited to water/liquid
damage, loose/falling out/missing/torn/taped pages, torn or taped cover, or spine
damage. If an item is not postmarked by the due date and received in usable condition, you will be charged 125% of list price + tax less the rental fee paid.
Supplemental materials
Rentals are intended for multiple uses. Therefore, textbooks are not guaranteed to come with usable supplements such as CDs or access codes. Many supplements are one time use items, and useable supplements may not be included with your rental.
If you receive a supplement with your rental, you are welcome to use it. However, supplementary materials that you may receive with your item must be returned with the book.
Extensions
If you find that you need to keep an item longer than originally planned, you may extend the rental period by viewing your order online. Your due date will be extended by 10 days at a fee of $9.99 + tax. The new due date will be displayed on the order page in your customer account.
You may extend your rental at any time.
Buying your rental
If you decide you would like to keep a portion or all of entire rental and not return it, you are welcome to buy products at any time during your rental period. Log in to your customer account and view your rental order. Click on the item you would like to keep and then click “Buy.” Follow the prompts to purchase your book. Make sure to buy each item you wish to keep, as purchasing one item does not change the rental status of all other books on that order.
After you purchase an item, it is your property and the rental agreement is now void. Do not return rental products that were purchased as they will not be refunded nor sent back to you.
Failure to return your rental
If your books are not postmarked by the due date, you will be charged a $9.99 extension fee + tax which extends your due date by 10 days. If your rental is not marked as in transit by the new due date, it will be automatically converted into a sale. You will be charged 125% of list price + tax less the fee paid for each item not returned. Available store credit will be utilized and the remaining cost will be charged to the credit card on file. This is not reversible. Please do not return any items that have converted into a sale as you will not receive a refund and the item will not be returned to you.
Rental services provided by Bookstores.com, under license.