Returning an item

Returning Textbook Rentals

Returning your textbook rental is different from process you would use to return books you have purchased from our site. At the end of your textbook rental period, please view our rental return instructions for information on how to return your rental.

Purchases from

Your satisfaction is our number one priority. If an item you ordered from does not meet your expectations due to an error on our part, simply return it by mail within 14 days of receiving it for a full refund.

Before you begin the Return process, please read the complete return policy.

Marketplace seller returns

The return policy for books ordered on the marketplace is determined individually by each seller. Please review the seller's customer service info or the Marketplace return policy for more information.

Begin Return process

If your book was shipped directly from you can begin the Return process.

Already initiated an Return? Check your Return status.