Overview

Communicating by email is an essential for most businesses. Yet many people do not know how to write effective and clear messages. This work sets out to simplify and demystify this subject. The authors examine whether email is the appropriate communication tool for every message. The book takes the reader through the critical steps of creating email that has the right tone, avoiding pitfalls, and polishing up cybergrammar skills. There are key sections on formatting, as well as managing your email, from messages to viruses.

ISBN-13

9780749433260

ISBN-10

0749433264

Weight

0.29 Pounds

Dimensions

9.21 x 5.59 x 0.28 In

Edition

1st Edition

Format

Paperback

Language

English

Pages

128 pages

Publisher

Kogan Page Ltd

Published On

2000-05-01



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