Overview

In Virtual Selling the authors will spearhead a new generation of SFA design to provide powerful tools which will enhance customer contact and heighten the effectiveness of the sales representative.

According to Thomas Siebel and Michael Malone, although more than 500 companies are rushing to market with information technology to aid millions of salespeople world wide, these systems are destined to fail. Why? Because, the authors argue, they focus only on improving efficiency, rather than on increasing the effectiveness of the selling process.

ISBN-13

9780743236492

ISBN-10

0743236491

Weight

0.84 Pounds

Dimensions

6.00 x 0.63 x 9.00 In

List Price

$17.95

Format

Paperback

Language

English

Pages

256 pages

Publisher

Free Press

Published On

2002-01-15



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