Overview

Improve communication, resolve conflicts, and avoid the most common conversational disasters through simple, easily remembered strategies that deflect and redirect negative behaviour. Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.
ISBN-13

9780060577650

ISBN-10

0060577657

Weight

0.30 Pounds

Dimensions

5.31 x 0.50 x 8.00 In

List Price

$14.99

Edition

1st Edition

Format

Paperback

Language

English

Pages

224 pages

Publisher

William Morrow Paperbacks

Published On

2004-03-02


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