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Overview
Aimed at professionals and trainee professionals within the library and information service (LIS) fields, this book reminds the reader of the frequently ignored communication-gulf between the professional and the layman, and in particular the lack of true communication between LIS professionals and the user. It focuses especially on 'non-standard' users, such as non-native speakers or those with some disability. The author provides accessible examples of good practice, assesses their degree of success and suggests further ways to improve performance in information provision.- Written by a "poacher turned gamekeeper - an information professional who is also an experienced adult educator- Jargon-free and accessible style of delivery- Highlights the human aspects of using libraries, even if this is in a virtual environment
| ISBN-13 | 9781780632698 |
|---|---|
| ISBN-10 | 178063269X |
| List Price | $80.00 |
| Format | - |
|---|---|
| Language | English |
| Pages | 200 pages |
| Publisher | |
| Published On | 2011-08-05 |
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