Overview

An explanation of the challenges and pitfalls which surround the benchmarking technique. It discusses: what and who to benchmark; collecting and managing data; building the evolutionary organization; and understanding the principles.

ISBN-13

9780340711972

ISBN-10

0340711973

Weight

0.28 Pounds

Dimensions

5.04 x 0.39 x 7.80 In

Edition

2nd Edition

Format

Paperback

Pages

96 pages

Publisher

Headway

Published On

1998-04-08



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