Overview

A concise guide for managers who are striving to develop the critical skills required for success after a quality initiative has been implemented in their organization. Useful worksheets and other assessment tools help managers deepen their understanding of TQM, identify the specific areas of competency where improvement is needed, and create a plan of action for building skills in those areas.

ISBN-13

9781555425593

ISBN-10

1555425593

Weight

0.91 Pounds

Dimensions

6.32 x 0.79 x 9.53 In

List Price

$40.00

Edition

1st Edition

Format

Hardcover

Language

English

Pages

215 pages

Publisher

Jossey-Bass

Published On

1993-12-16



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