The Human Touch
Format: Paperback
ISBN13: 9781906124915
Paperback|9781906124915
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Overview
All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.
| ISBN-13 | 9781906124915 |
|---|---|
| ISBN-10 | 1906124914 |
| Weight | 0.90 Pounds |
| Dimensions | 6.69 x 0.57 x 9.61 In |
| List Price | $38.99 |
| Format | Paperback |
|---|---|
| Language | English |
| Pages | 256 pages |
| Publisher | BCS, The Chartered Institute for IT |
| Published On | 2012-12-13 |
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