Overview

The Conflict Resolution Training Program Leader's Manual offers a step-by-step approach for teaching dispute resolution techniques to both new and seasoned negotiators, mediators, and arbitrators. This hands-on manual is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for teaching the skills needed to resolve conflicts. Trainers can select the sections of the flexible program that best meet their specific objectives and goals.

ISBN-13

9780787960773

ISBN-10

0787960772

Weight

2.15 Pounds

Dimensions

8.30 x 0.92 x 10.80 In

List Price

$64.95

Edition

1st Edition

Format

Paperback

Language

English

Pages

320 pages

Publisher

Jossey-Bass

Published On

2002-01-09



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Bonita
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