Today's technical professionals need to reach audiences and collaborate on projects across borders of culture, language, and technology. This versatile, inexpensive book encourages readers to think critically in a changing environment, with the goal of communicating successfully with people who may not share their values or approaches. Uses descriptions, cases, and special feature boxes to provide guidelines for communicating effectively. Emphasizes information design in a global context throughout. Offers a greatly enhanced Website that updates the book and displays visual information in a powerful format. Streamlines discussion of planning and sentence structure, and provides references for grammar assistance. The perfect communication reference for engineers, scientists, and other technical professionals.