Overview

SwitchPoints is the inspiring story of how Canadian National Railway (CN) advanced from good to great in a few short years-becoming North America's top-performing railroad and a favorite with of corporate customers and investors. In it, the authors reveal how company-wide culture change propelled this aging transportation giant to become the profitable powerhouse it is today. Rich with insights and anecdotes, SwitchPoints offers lessons that can be applied to any organization seeking to improve the bottom line by improving their culture.

ISBN-13

9780470283837

ISBN-10

0470283831

Weight

1.08 Pounds

Dimensions

6.00 x 0.84 x 9.00 In

List Price

$29.95

Edition

1st Edition

Format

Hardcover

Language

English

Pages

288 pages

Publisher

Wiley

Published On

2008-10-06



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