Overview

This skills-focused introduction to supervision captures the reality of supervising in the 2000s. Using a lively, conversational style, it explains the job of supervisor and features a wide range of examples of how supervisors operate in real situations. The focus is on key skills needed for effective supervision--e.g., goal-setting, delegating, budgeting, interviewing, negotiating, counseling, coaching, conducting groups meetings, and handling grievances. Rich in experiential opportunities, it features lots of vignettes and visual stimuli to make concepts come alive, as well as self-assessment exercises and insights from dozens of real supervisors at a variety of companies all over North America. Defining the Supervisor's Job. Understanding Supervisory Challenges in The 21st Century. Establishing Goals. Designing and Implementing Controls. Solving Problems And Making Decisions. Organizing an Effective Department. Acquiring The Right People. Appraising Employee Performance. Motivating Your Employees. Providing Effective Leadership. Communicating Effectively. Supervising Groups And Work Teams. Handling Conflict, Politics, And Negotiations. Dealing With Change And Stress. Disciplining Employees. the Supervisor's Role in Labor Relations. Personal Development. For new supervisors and first-line managers.

ISBN-13

9780130254412

ISBN-10

013025441X

Weight

2.30 Pounds

Dimensions

8.00 x 1.00 x 10.25 In

List Price

$75.00

Edition

3rd Edition

Format

Paperback

Language

English

Pages

549 pages

Publisher

Prentice Hall

Published On

2000-06-12



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Bonita
★★★★☆

Santa Clarita, CA, USA

Access codes and supplements are not guaranteed with used items. May be an ex-library book.
$44.37

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BooksRun
★★★★☆

Philadelphia, PA, USA

It's a preowned item in good condition and includes all the pages. It may have some general signs ...
$110.99

 Free delivery by: 02 Apr 2026


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