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Overview
A customer-centric culture provides focus and direction for the organization, ensuring that exceptional value will be offered to customers � this, in turn, results in enhanced market performance. Unfortunately, caught up in the daily economic and competitive pressures of running complex and fast-changing businesses, managers may lose sight of custo
| ISBN-13 | 9781439898406 |
|---|---|
| ISBN-10 | 1439898405 |
| List Price | $210.00 |
| Edition | 3rd Edition |
| Format | - |
|---|---|
| Language | English |
| Pages | 320 pages |
| Publisher | |
| Published On | 2012-02-24 |
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