Overview

A discussion of communication at work and the barriers that need to be overcome. It covers: understanding the need; barriers to communication; methods and media; customer focus; employee, stakeholder and process focus; and keep talking and listening.

ISBN-13

9780340725054

ISBN-10

0340725052

Weight

0.28 Pounds

Dimensions

5.12 x 0.39 x 7.80 In

Format

Paperback

Pages

96 pages

Publisher

Hodder & Stoughton Ltd

Published On

1998-04-22



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