Overview

This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style. Each Chapter has a past/present/future theme with a real strategic approach. Strategic Operations Managment shows operations as combining products and services into a complete offer for the customer. Services are therefore seen as key and are integrated throughout the material in each chapter. Manufacturing, service supply and other key factors are all shown to be in place.

In an era where companies are fond of talking about core competences but still struggle to understand their operations, this is an important for academics and practitioners alike. Only when managers understand their operations will they be able to leverage them into any sort of capabilities that will lead to competitive advantage. Online tutor resource materials accompany the book.

ISBN-13

9780750663199

ISBN-10

0750663197

Weight

1.80 Pounds

Dimensions

7.40 x 0.96 x 9.53 In

List Price

$80.95

Edition

2nd Edition

Format

Paperback

Language

English

Pages

426 pages

Publisher

Butterworth-Heinemann

Published On

2005-02-16



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Bonita
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Santa Clarita, CA, USA

Access codes and supplements are not guaranteed with used items. May be an ex-library book.
$50.54

 Free delivery by: 01 Apr 2026


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