• Instruction, including differentiated instruction and universal design for learning
• Assessment, including accommodations and modifications and response to intervention (RTI)
• Developing multi-tiered systems of support (MTSS)
• Student progress monitoring and using large data sets to inform decision making
• Mediation, due process hearings, and litigation
• Systems management and positive behavioral intervention supports (PBIS)

Scenarios are presented along with suggested responses and solutions. Serving Students with Special Needs has been specifically developed to provide administrators with practical suggestions to quickly and effectively implement appropriate special education practices.