Overview

Customer Success Managers and Account Managers are the newest addition to the sales team, whether they and their organizations know it or not. Building on the ideas in The SaaS Sales Method, which discusses how fundamental sales skills must be applied by every customer-facing employee, The SaaS Sales Method for Customer Success & Account Managers: How to Grow Customers goes deep on the fundamental skills of CSMs and Account Managers. It also goes beyond, to discussing in detail how CSMs and AMs must interact with other sales teams in order to truly maintain an consistent customer experience and maximize revenues from existing customers.

ISBN-13

9781986506311

ISBN-10

1986506312

Weight

0.53 Pounds

Dimensions

8.50 x 0.22 x 8.50 In

List Price

$35.00

Format

Paperback

Language

English

Pages

90 pages

Publisher

CreateSpace Independent Publishing Platform

Published On

2018-03-13



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