Overview

In Workbook 4: Go the Extra Mile, the retail sales associate will learn how to conduct customer follow-up, how to use business cards artfully, how to maintain key information on customers, and how to offer personal shopper services. By going the extra distance, the sales associate can set the store apart from the competition and build solid customer relationships.

ISBN-13

9781423950707

ISBN-10

1423950704

Weight

0.30 Pounds

Dimensions

8.00 x 0.20 x 10.00 In

List Price

$19.39

Edition

1st Edition

Format

-

Language

English

Pages

56 pages

Publisher

Thomson

Published On

2006-05-15



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