9780787950606

Resolving Personal and Organizational Conflict

Format: Hardcover

ISBN13: 9780787950606

Hardcover|9780787950606


Overview

Learn how personal and organizational conflicts can be resolved by listening closely to the 'stories' people tell when they are in conflict, understanding why people tell their stories in the ways they do, and creating a third story that brings them together. This visionary book is written by Kenneth Cloke and Joan Goldsmith, two renowned mediators, who have used the narrative structure method successfully in their own mediation practice to move people in conflict from stubbornness, hostility, and fear to openness, collaboration, and forgiveness. Focusing on the transformative power of stories, Resolving Personal and Organizational Conflict includes an array of case studies from the authors' first-hand experience with thousands of clients. These case studies include the perspectives of all the parties in the conflict and cover a wide range of conflicts and disputes.

ISBN-13

9780787950606

ISBN-10

0787950602

Weight

1.00 Pounds

Dimensions

6.36 x 0.86 x 9.37 In

List Price

$60.00

Edition

1st Edition

Format

Hardcover

Language

English

Pages

240 pages

Publisher

Jossey-Bass

Published On

2000-09-01



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