Overview

Presents a comprehensive approach to quality improvement, including the philosophy of quality, productivity, and competitive position, process improvement, Six Sigma, the DMAIC model, and more. This book integrates stories, examples, and mini-case studies to help students understand the application and impact of Quality Management and Improvement.

ISBN-13

9780072999839

ISBN-10

0072999837

Weight

3.03 Pounds

Dimensions

7.60 x 1.46 x 9.50 In

List Price

$183.00

Edition

3rd Edition

Format

Hardcover

Pages

768 pages

Publisher

McGraw-Hill/Irwin

Published On

2004-06-01



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HPB-Red
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Bonita
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Santa Clarita, CA, USA

Access codes and supplements are not guaranteed with used items. May be an ex-library book.
$44.86

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