9781560522317

Quality Customer Service

Format: Paperback

ISBN13: 9781560522317

Paperback|9781560522317


Overview

The techniques and tools covered in this video will help you understand the basic needs of customers, outline four reasons why quality service is important, teach you how to handle complaints and difficult customers, and help you anticipate your customer's needs.

ISBN-13

9781560522317

ISBN-10

1560522313

Weight

11.02 Pounds

Dimensions

11.81 x 9.45 x 1.18 In

List Price

$150.00

Edition

4th Edition

Format

Paperback

Publisher

Crisp Learning

Published On

2000-09-29



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