
Quality Customer Service
Format: Paperback
ISBN13: 9781560522317
Paperback|9781560522317
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Overview
The techniques and tools covered in this video will help you understand the basic needs of customers, outline four reasons why quality service is important, teach you how to handle complaints and difficult customers, and help you anticipate your customer's needs.
| ISBN-13 | 9781560522317 |
|---|---|
| ISBN-10 | 1560522313 |
| Weight | 11.02 Pounds |
| Dimensions | 11.81 x 9.45 x 1.18 In |
| List Price | $150.00 |
| Edition | 4th Edition |
| Format | Paperback |
|---|---|
| Publisher | Crisp Learning |
| Published On | 2000-09-29 |
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