9781133955931

Quality and Performance Excellence

Format: Paperback

ISBN13: 9781133955931

Paperback|9781133955931


Overview

Delivering cutting-edge coverage that includes the latest thinking and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 7e presents the basic principles and tools associated with quality and performance excellence using relevant, real-world illustrations and examples. The text thoroughly illustrates how these basic principles and methods have been put into effect in a variety of organizations. It also illustrates the relationship between basic principles and the popular theories and models studied in management courses. Excellent case studies focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Available with InfoTrac® Student Collections http://gocengage.com/infotrac.

ISBN-13

9781133955931

ISBN-10

1133955932

Weight

1.95 Pounds

Dimensions

7.25 x 1.00 x 9.00 In

List Price

$177.00

Edition

7th Edition

Format

Paperback

Language

English

Pages

496 pages

Publisher

South-Western College Pub

Published On

2013-03-13



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