Covers the key areas of performance and reward management, from conducting performance appraisals effectively and recognizing outstanding work when money is in short supply to learning how today's companies are using reward systems to achieve corporate missions and strategies

Examples and lessons from some of the world's most successful businesses, including Johnson & Johnson, Hewlett Packard, Royal Dutch Shell, TRW, and Motorola, and ideas from the smartest thinkers, including Abraham Maslow, Frederick Herzberg, Peter Drucker, Henry Mintzberg, Tom Peters, and Jac Fitz-enz

Includes a glossary of key concepts and a comprehensive resources guide.