One Size Fits One
Format: Hardcover
ISBN13: 9780471287063
Hardcover|9780471287063
✨ Featured Offer
Brand New
$86.57
List Price: $29.95
🚚
See all 2 offers from $44.76 FREE standard delivery by: 31 Mar 2026
Overview
Advance praise for: One Size Fits One "It's a book that should be read every year. With customers today having more choices than ever before, how you serve them could be the difference between keeping or losing those valuable customers and your business. One Size Fits One will help guide you." --Chandler Barton, Chairman, Coldwell Banker Corporation "A powerful, must-read map for discovering a valuable and elusive treasure: customer loyalty. One Size Fits One will transform you into a demanding consumer and passionate service provider to customers, associates, and employees." --Chip R. Bell, Author, Customers as Partners and Managing Knock Your Socks Off Service "One Size Fits One will show your organization how to treat every customer like they're your only customer." --Roger Dow, Vice President and General Sales Manager, Marriott Hotels and Resorts Worldwide, Co-author, Turned On "If you are in the service business you have to read this book! Gary is one of the few people in this field who truly understands that the environment you create for your employees largely dictates the quality of service your customers will receive." --Kim Jeffery, President and CEO, Perrier Group of America "Profound and powerful, One Size Fits One lays out a convincing argument for the ways in which we need to build our organizations to better serve our customers, our employees and our communities." --Patrick O'Donnell, Chief Executive Officer, Apsen Ski Company "In a world where relationships are the currency of the future, this book sets the standard for the next generation of service. Witty, informative, and highly entertaining, One Size Fits One will help you navigate through this highly personalized customer revolution." --Sandra Kurtzig, Founder and former Chairman, ASK Computer Systems
| ISBN-13 | 9780471287063 |
|---|---|
| ISBN-10 | 0471287067 |
| Weight | 1.25 Pounds |
| Dimensions | 6.28 x 1.05 x 9.25 In |
| List Price | $29.95 |
| Edition | 1st Edition |
| Format | Hardcover |
|---|---|
| Language | English |
| Pages | 304 pages |
| Publisher | Wiley |
| Published On | 1997-01-06 |
View All Offers
Sort by:
Price
Condition
Seller
Seller Comments
Price
Used, Good
Seller details
Bonita
Santa Clarita, CA, USA
Access codes and supplements are not guaranteed with used items. May be an ex-library book.
Free delivery by: 31 Mar 2026
✨ Brand New
Seller details
GridFreed
North Las Vegas, NV, USA
Size: 100x16x148; New. In shrink wrap. Looks like an interesting title!
Free delivery by: 31 Mar 2026