In this revised edition of their best-selling book, the authors demonstrate that the single most important factor in a teacher′s effectiveness is her or his unique style of interacting with students. But most texts and manuals on teaching never discuss this aspect of the profession. With the emphasis on methods and mechanics of instruction, behaviour management and technology, the human element is often neglected. This book speaks directly to student teachers and practitioners who want to understand what superlative teaching is all about. The authors lay out the human factors involved in great teaching and they encourage readers to consciously build the personal and professional qualities of the kind of teachers they want to be. Most importantly, they help teachers access more of their own humanity, compassion, and creativity.