Overview

This text emphasizes integrated marketing communications and focuses on customer loyalty and cross-functional teams, as well as full integration of the Internet. Each chapter opens with an Internet home page of a company, such as Kodak, and discusses how that site is being used to market the company. At the end of each chapter there is an Internet exercise and the text includes global cases, boxed features on using technology, earning customer loyalty and being entrepreneurial.

ISBN-13

9780256218978

ISBN-10

0256218978

Weight

3.35 Pounds

Dimensions

8.40 x 0.98 x 10.80 In

List Price

$117.33

Edition

2nd Edition

Format

Hardcover

Pages

600 pages

Publisher

McGraw-Hill/Irwin

Published On

1997-09-01



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