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Overview
Managing Qualityis a comprehensive introduction to the field of quality management that presents a supply chain theme as the unifying framework for quality improvement.
Differing Perspectives on Quality; Quality Theory; Global Supply Chain Quality and International Quality Standards; Strategic Quality Planning; The Voice of the Customer; The Voice of the Market; Quality and Innovation in Product and Process Design; Designing Quality Services; Managing Supplier Quality in the Supply Chain; The Tools of Quality; Statistically Based Quality Improvement for Variables; Statistically Based Quality Improvement for Attributes; Six-Sigma Management and Lean Tools; Managing Quality Improvement Teams and Projects; Implementing and Validating the Quality System
For quality control managers and/or anyone interested in greater quality management.
Differing Perspectives on Quality; Quality Theory; Global Supply Chain Quality and International Quality Standards; Strategic Quality Planning; The Voice of the Customer; The Voice of the Market; Quality and Innovation in Product and Process Design; Designing Quality Services; Managing Supplier Quality in the Supply Chain; The Tools of Quality; Statistically Based Quality Improvement for Variables; Statistically Based Quality Improvement for Attributes; Six-Sigma Management and Lean Tools; Managing Quality Improvement Teams and Projects; Implementing and Validating the Quality System
For quality control managers and/or anyone interested in greater quality management.
| ISBN-13 | 9780136088509 |
|---|---|
| ISBN-10 | 0136088503 |
| Weight | 2.51 Pounds |
| Dimensions | 8.25 x 1.00 x 10.00 In |
| List Price | $206.67 |
| Edition | 4th Edition |
| Format | Hardcover |
|---|---|
| Language | English |
| Pages | 112 pages |
| Publisher | Pearson College Div |
| Published On | 2009-09-02 |
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