9781285094595

Managing for Quality and Performance Excellence

Format: Paperback

ISBN13: 9781285094595

Paperback|9781285094595


Overview

Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success.

ISBN-13

9781285094595

ISBN-10

128509459X

Weight

2.98 Pounds

Dimensions

10.04 x 8.07 x 1.10 In

List Price

$40.00

Edition

9th Edition

Format

Paperback

Language

English

Pages

784 pages

Publisher

South-Western College Publishing

Published On

2012-12-31



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