Managing for Quality and Performance Excellence
by James Evans
Format: Paperback
ISBN13: 9780357984789
Paperback|9780357984789
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Overview
Evans' MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 12th EDITION, presents the latest developments in the field as students examine fundamental principles, historical underpinnings of total quality, and quantitative methods and applications, all with a strong focus on Six Sigma and the Malcolm Baldrige framework for performance excellence. Using numerous examples and illustrations of quality management approaches in real organizations, review and discussion questions, cases and experiential projects, it provides a comprehensive foundation for understanding quality management.
| ISBN-13 | 9780357984789 |
|---|---|
| ISBN-10 | 0357984781 |
| Weight | 3.30 Pounds |
| Dimensions | 8.00 x 1.20 x 9.90 In |
| List Price | $313.00 |
| Edition | 12th Edition |
| Format | Paperback |
|---|---|
| Language | English |
| Pages | 800 pages |
| Publisher | Cengage Learning |
| Published On | 2024-03-01 |
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