Overview

Creative conflict, along with harmony and synchronicity in the workplace, are issues too many of us have avoided because we simply didn't understand them or didn't know what to say. MANAGING CONFLICT AND WORKPLACE RELATIONSHIPS, Second Edition, uses an approach that involves far more than dispute resolution or figuring out how limited resources can be distributed equitably among people who think they all deserve more. This module shows you how to manage your own emotions, as well as those of others. MANAGING CONFLICT AND WORKPLACE RELATIONSHIPS, Second Edition, helps you understand conflict and clearly illustrates how to deal with it. Learn what social scientists and business executives now know about conflict, personality style, organizational structure, and human interaction. Examine the most successful strategies for keeping your edge and keeping your friends. Practical forms, instruments, and applications are also included.

ISBN-13

9780324584196

ISBN-10

0324584199

Weight

0.67 Pounds

Dimensions

8.50 x 0.25 x 10.75 In

List Price

$75.33

Edition

2nd Edition

Format

Paperback

Language

English

Pages

120 pages

Publisher

Cengage Learning

Published On

2008-04-28



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