PART ONE: MANAGEMENT
1 Introducing Management 2
2 Management Learning Past to Present 32
3 Ethics and Social Responsibility 56

PART TWO: ENVIRONMENT
4 Environment and Sustainability 84
5 Global Management and Cultural Diversity 106
6 Entrepreneurship and New Ventures 134

PART THREE: PLANNING AND CONTROLLING
7 Information and Decision Making 160
8 Planning Processes and Techniques 192
9 Control Processes and Systems 216
10 Strategy and Strategic Management 238

PART FOUR: ORGANIZING
11 Organization Structures and Design 268
12 Organization Culture and Change 294
13 Human Resource Management 320

PART FIVE: LEADING
14 Leading and Leadership Development 350
15 Individual Behavior 376
16 Motivation Theory and Practice 402
17 Teams and Teamwork 430
18 Communication and Collaboration 458

PART SIX: CONTROLLING
19 Operations and Services Management