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Overview
The central theme of the sixth edition is meeting and exceeding customer expectations by integrating a Rcustomer firstS theme into each of the basic management concepts. The new edition also discusses the contemporary management issues of quality, ethics, global applications, leadership, and diversity.
| ISBN-13 | 9780538856591 |
|---|---|
| ISBN-10 | 0538856599 |
| Weight | 1.35 Pounds |
| Dimensions | 8.75 x 0.75 x 11.00 In |
| List Price | $41.00 |
| Edition | 6th Edition |
| Format | Paperback |
|---|---|
| Language | English |
| Publisher | Cengage Learning |
| Published On | 1997-02-05 |
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Bonita
Santa Clarita, CA, USA
Access codes and supplements are not guaranteed with used items. May be an ex-library book.
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