Overview

This comprehensive text addresses all three levels of leisure programming: direct service delivery, program planning, and program management. It focuses on issues related to customer service and benefits - such as providing leisure experiences, assessing customer needs, evaluating program impact, promoting positive customer and leader interactions, analyzing and implementing policies, and supervising staff.

ISBN-13

9780697233325

ISBN-10

0697233324

Weight

1.62 Pounds

Dimensions

7.30 x 1.00 x 9.10 In

List Price

$56.88

Edition

3rd Edition

Format

Paperback

Language

English

Pages

496 pages

Publisher

WCB McGraw-Hill

Published On

1997-06-01



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