Overview

Key account management (KAM) has been developed in an attempt to counter increasing market turbulence. Suppliers and customers are seeking closer relationships to reduce their exposure to the risks posed by globalisation, economic instability and technological change. Whilst the importance of KAM is now widely recognised, there is still a great deal of confusion surrounding it. This text aims to shed light on the subject.

ISBN-13

9780273644262

ISBN-10

0273644262

Weight

1.51 Pounds

Dimensions

8.27 x 0.35 x 11.69 In

Format

Paperback

Language

English

Pages

160 pages

Publisher

Pearson Professional Education

Published On

1999-06-25



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