9780113311064

ITIL V3 guide to software asset Management

Format: Paperback

ISBN13: 9780113311064

Paperback|9780113311064


Overview

Appropriate for anyone involved in the governance, management and use of software assets within an organisation, 'ITIL V3 Guide to Software Asset Management' contains a practical approach to the management of software assets.Aligned with ITIL V3 and ISO/IEC 20000, this book has been developed to assist with the implementation and maintenance of all the necessary Software Asset Management (SAM) processes and procedures. It gives realistic and pragmatic suggestions for the content of a business case for SAM within an organisation.It provides readers with advice and guidance on the roles involved, together with templates and examples of some of the key documents. Includes examples of a SAM business case, the contents of a software policy, a policy on the use of hardware and software, and an acknowledgement of hardware/software policy.

ISBN-13

9780113311064

ISBN-10

0113311060

Weight

1.50 Pounds

Dimensions

8.50 x 0.50 x 8.50 In

List Price

$56.38

Format

Paperback

Language

English

Pages

188 pages

Publisher

The Stationery Office/Tso

Published On

2009-07-15



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