IT Service Management
Format:
ISBN13: 9781780170565
|9781780170565
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Overview
ITIL® and IT service management have been practised successfully around the world for more than 20 years. ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Examination candidates and to people simply looking to gain a practical understanding of IT service management. An ITIL® Licensed Product.
| ISBN-13 | 9781780170565 |
|---|---|
| ISBN-10 | 1780170564 |
| List Price | $19.49 |
| Format | - |
|---|---|
| Language | English |
| Pages | 200 pages |
| Publisher | BCS, The Chartered Institute for IT |
| Published On | 2010-02-24 |
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