Overview

"With this revision, we have worked to retain the strengths that readers value most-an easily accessible style, our other-oriented approach, and a balance of theory and skills. This new edition adds fresh examples and new research throughout. A new feature box, Communication Skills for Difficult Conversations, appears in each chapter. This box focuses on practical strategies and applications for relating to others when discussing potentially contentious issues. For example, in Chapter 2 we discuss why it might be useful to understand your communication social style and the style of your partner when having a difficult conversation and in Chapter 4 we discuss the importance of using I language and extended I language when disagreeing with someone. In Pearson+, you will find new and updated video self-checks, writing prompts, and activities on contemporary topics. These interactive elements provide a robust and fully immersive experience for students as they study interpersonal communication in a multimedia environment"-- Provided by publisher.

ISBN-13

9780138362720

ISBN-10

0138362726

Format

Hardcover

Publisher

Published On

2025-07-01



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