Interpersonal Communication Listening and Responding
Format: Paperback
ISBN13: 9780324584165
Paperback|9780324584165
Out of Stock
Overview
INTERPERSONAL COMMUNICATION: LISTENING AND RESPONDING explores how successful companies and effective managers use listening as a strategic communication tool at all levels of the organization. Common barriers to listening -- including culture, perceptions, and personal agendas -- are discussed, and strategies for overcoming them are offered. Examples of how organizations have used listening techniques to resolve conflicts, build relationships with clients and employees, and adapt to maintain a competitive edge are discussed. Self-analysis questions, presented throughout the text, target interpersonal listening skills, while case studies and role plays demonstrate the application of listening strategies in the organizational environment.
| ISBN-13 | 9780324584165 |
|---|---|
| ISBN-10 | 0324584164 |
| Weight | 0.52 Pounds |
| Dimensions | 8.25 x 0.25 x 10.50 In |
| List Price | $66.95 |
| Edition | 2nd Edition |
| Format | Paperback |
|---|---|
| Language | English |
| Pages | 90 pages |
| Publisher | Cengage Learning |
| Published On | 2008-06-06 |
View All Offers
Sort by:
Price
