Implementing TQM
Format: Paperback
ISBN13: 9781878821096
Paperback|9781878821096
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Overview
This revised 2nd edition now includes RE-ENGINEERING & PARTIAL QUALITY MANAGEMENT as they apply to TQM. Thousands of professionals have used IMPLEMENTING TQM to lead the way for quality processes. Now Jablonski addresses alternatives to TQM & demystifies new terms & topics arising in the field. What options are available when a company can not commit to a total change? How is TQM different from Re-engineering & which tool is right for you? Jablonski's text addresses these questions as a supplement to his highly praised, straightforward Five-Phase Approach (tm) for successfully implementing Total Quality Management. Included in this framework are management commitment, training, the use of consultants, the team process, establishing your expectations & results, as well as resource & schedule considerations. Industries represented include: Health Care, Construction, Hospitality, Architectural & Engineering, Environmental, Academia, Defense, Distribution, Manufacturing, Professional Services, Retail, Government & others. Steven R. Covey, author of THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE, writes, "In this timely book, Joseph Jablonski addresses the people side of the equation, showing how TQM concepts apply to individuals as well as corporations." To order, contact Technical Management Consortium, Inc., P.O. Box 13591, Albuquerque, NM 87192-8591; (505) 299-3983; FAX (505) 299-5788.
| ISBN-13 | 9781878821096 |
|---|---|
| ISBN-10 | 1878821091 |
| List Price | $17.95 |
| Edition | 2nd Edition |
| Format | Paperback |
|---|---|
| Pages | 224 pages |
| Publisher | Technical Management Consortium |
| Published On | 1994-04-01 |
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