Hotel Operations Management
Format: Paperback
ISBN13: 9780131711495
Paperback|9780131711495
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Overview
Describing in great depth and detail all areas of hotel administration, this accurate book provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with readers the procedures effective managers use to ensure their hotel¿s-and their own-ultimate success. KEY TOPICS This unique approach addresses all of the operating departments of a full-service hotel-Human Resources, Controller, The Front Office, Housekeeping, Food and Beverage, Safety and Property Security, Sales and Marketing, Facility Engineering and Maintenance-from the viewpoint of the General Manager. It also explores franchise agreements and management contracts, purchasing a hotel, and career opportunities. For current and future hotel general managers, and hotel department heads-i.e., executive housekeepers, directors of sales, controllers, and front office managers.
| ISBN-13 | 9780131711495 |
|---|---|
| ISBN-10 | 0131711490 |
| Weight | 2.76 Pounds |
| Dimensions | 8.00 x 1.00 x 9.90 In |
| List Price | $150.40 |
| Edition | 2nd Edition |
| Format | Paperback |
|---|---|
| Language | English |
| Pages | 68 pages |
| Publisher | Pearson |
| Published On | 2005-12-30 |
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