Overview

The Global E-Government Survey replicates research completed by the E-Governance Institute/National Center for Public Performance between 2003 and 2015-16. The Eighth 2018-19 survey continues this evaluation of the practice of digital governance in large municipalities worldwide. This continuing research evaluates the websites of municipalities in terms of digital governance and ranks them on a global scale. Digital governance is comprised of both digital government (delivery of public services) and digital democracy (citizen participation in governance). Specifically, this research analyzes privacy/security policies, interface usability, website content, the type of services currently being offered, and the degree of citizen engagement and participation established by municipal governments through their official websites. The methodology of the 2018-19 survey of municipal websites throughout the world follows the template of the previous research, but updates some questions due to changes in the state of the art of website design and municipal practices.

ISBN-13

9780942942019

ISBN-10

0942942019

List Price

$29.95

Format

-

Publisher

Natl Center for Public

Published On

2020-04-15



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