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Overview
Designed for students studying front office operations, this text reflects the relative importance of different aspects of a hotel receptionist's job. It describes clerical operations, and explains how to deal with clients, enquiries, reservations, room allocations, bills, check-outs and more.
| ISBN-13 | 9780750600248 |
|---|---|
| ISBN-10 | 0750600241 |
| Weight | 1.30 Pounds |
| Dimensions | 7.50 x 0.75 x 10.00 In |
| List Price | $36.95 |
| Edition | 1st Edition |
| Format | Paperback |
|---|---|
| Language | English |
| Pages | 264 pages |
| Publisher | Butterworth-Heinemann |
| Published On | 1991-03-12 |
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