Flawless Consulting, the bestselling consulting book of all time, has been the consultant's bible for over 15 years. While other books on consulting outline theories for understanding organizations or for implementing interventions, this guide actually describes and demonstrates ways of behaving with clients. This new edition includes illustrative examples, case studies, exercises, and commentaries on pitfalls. Furthermore, it demonstrates the concepts of consultant integrity and interpersonal dynamics. Flawless Consulting enables readers to acquire such ready access to ideas that it has become a catchphrase among professionals.This book lays the groundwork for dealing effectively with clients, peers, and others. Anyone who must communicate within a professional context will find scores of useful lessons to apply to their jobs. Peter Block, one of the most important and well-respected business authors in the field, offers sample client-consultant dialogue and other useful information pertinent to real-life application. Block's legendary warmth and insight permeate this book. And readers do not have to be consultants to benefit from this seminal text - Flawless Consulting is indispensable to anyone who must communicate within a professional context.