• Sociotechnical design of work systems
• Team design and evaluation
• Learning from failures through a joint cognitive systems perspective
• The Analysis of organizational processes
• Techniques in user-centered design
• Increased understanding of the nature of knowledge and knowledge management in contemporary systems
• Environment surveys
• Systems for near miss reporting and analysis

The one thing that has remained unchanged from the first and second editions is that this text is produced NOT as a cookbook of ergonomics methods. The editor places ergonomics methodology in context, and each chapter carefully describes the background to method development in that area and the application of methods and tools. Exploring the topic of ergonomics/human factors from a 'doing it' perspective, the book serves as a guide to what ergonomics can offer industry, business, or human service professionals and a reference for practicing ergonomists.