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Overview
No one knows more about your business than your employees, customers and suppliers. The ideas and suggestions of the people involved hold the key to getting the job done; all you have to do is encourage participation. This book provides a straightforward approach towards improving one's listening skills. From identifying deterrents that limit one's ability to absorb information, to getting others to listen, the book will help you tune into the needs of clients, colleagues and family. You will also learn the power of employee involvement and how American Airlines saved over $180 million by listening to the ideas and suggestions of their employees.
| ISBN-13 | 9780788199943 |
|---|---|
| ISBN-10 | 0788199943 |
| Weight | 0.85 Pounds |
| Dimensions | 6.00 x 0.75 x 9.00 In |
| List Price | $22.00 |
| Format | Hardcover |
|---|---|
| Pages | 208 pages |
| Publisher | Diane Pub Co |
| Published On | 2001-08-01 |
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Hawking Books
Edgewood, TX, USA
Meets or exceeds the good condition guidelines. Nice copy. Has minor foxing. Five star seller-Ships ...
Free delivery by: 01 Apr 2026