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Overview
This text presents the skills essential for success in customer service. It brings together information from professional books and academic textbooks, and the author's consulting experience.
| ISBN-13 | 9780135766958 |
|---|---|
| ISBN-10 | 0135766958 |
| Weight | 0.60 Pounds |
| Dimensions | 6.06 x 0.47 x 9.06 In |
| List Price | $48.00 |
| Edition | 1st Edition |
| Format | Paperback |
|---|---|
| Language | English |
| Pages | 224 pages |
| Publisher | Prentice Hall |
| Published On | 1997-08-25 |
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It's a preowned item in good condition and includes all the pages. It may have some general signs ...
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