Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless
Format: Hardcover
ISBN13: 9781885167309
Hardcover|9781885167309
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Overview
A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful checklists, inspiring stories, and thought-provoking self-tests.
| ISBN-13 | 9781885167309 |
|---|---|
| ISBN-10 | 188516730X |
| Weight | 1.30 Pounds |
| Dimensions | 6.49 x 1.14 x 9.49 In |
| List Price | $30.00 |
| Edition | 1st Edition |
| Format | Hardcover |
|---|---|
| Pages | 288 pages |
| Publisher | Bard Press |
| Published On | 1998-06-12 |
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