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Overview
With practical techniques for improving customer care and patient relationships in healthcare, this title is suitable for office manager, doctor, nurse, practice administrator, dentist, and executives, who want to implement total quality management in their organization.
| ISBN-13 | 9781932634518 |
|---|---|
| ISBN-10 | 1932634517 |
| Weight | 0.25 Pounds |
| Dimensions | 5.50 x 5.00 x 0.38 In |
| List Price | $49.95 |
| Format | - |
|---|---|
| Pages | 143 pages |
| Publisher | UniversityOfHealthCare |
| Published On | 2004-06-07 |
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